Just how prepared is your organization to deal with hazards, risks and disruption? Check out our matrix to self-assess where you are on the journey to optimal emergency preparedness and response. Learn how critical event management helps drive operational and organizational resilience—and why you need to prioritize resilience—to deal with disruption and thrive.
Your Challenge: A Shifting Risk Landscape
Many hazards—such as working at height or the transport of dangerous goods—pose known risks in the workplace as well as for the delivery of goods and/or services. It’s challenging to manage such incidents, but proactive measures, policies, plans and preparation to respond efficiently can help to mitigate such threats. Riskier still, perhaps, are those incidents with potential to escalate. And even more difficult are the perils associated with the entirely unexpected—Black Swan event—which catches us all by surprise.
Today’s world is characterized by an ever-shifting, often volatile risk landscape. Yet, sometimes even known risks resurge due to fresh contexts. Take the results of the WTW Global Directors’ and Officers’ Survey Report 2024, which showed several surprising results with respect to the top seven risks, including:
- Social: Health & safety risks are ranked very or extremely important concern for 84% of respondents, up from an average of 45% over the previous three years
- Cyber: The risk of cyber-attacks falls to second place at 79% and data loss comes in third at 78%
- Legal: Regulatory breach comes in fourth place at 74% while breach of sanctions enters the top seven at 64%
- Governance: Systems and controls is newly ranked fifth with 73% and bribery and corruption is ranked sixth at 69%
Moreover, the global survey showed much higher proportions of respondents indicating that risks are very or 2 extremely important—thus demonstrating the impression that risks are seen as more intense than previously. Given these results, it’s clear that critical event management is important, perhaps now more than ever. C-suite and executive teams prioritize managing risks or are increasingly aware of the need to do so. For HSE managers, this means that stakeholder management and reporting matter—not just internally but also for the purposes of compliance, insurance and legal protection. Overall, the need to manage risk is seen as widely important—with an increasing emphasis on the urgency of risk mitigation and resilience capabilities.
Self-Assess: Where are you on the journey to risk-readiness & resilience?
Together, risk and resilience offer complementary perspectives and practices for dealing with disruption. Risk-based assessment and management focus on the capacity to withstand and absorb shock with an emphasis on assessment, preventative measures and mitigation. Resilience moves beyond the known and the likely to unknown or speculative events, with greater emphasis on building the capabilities needed to confront, survive and learn from the
unexpected.
At RAYVN, we focus on critical event management as an integral part of risk management and resilience-building capabilities: helping organizations to plan for and manage everyday incidents as well as the unexpected to survive and thrive.
Based on our customer engagements and best practices, we map the five-stage journey from ad hoc practices to optimized critical event management.
Any organization can benefit by establishing a baseline self-assessment of their critical event management capabilities: both in terms of operational resilience with its emphasis on business continuity and organizational resilience as an ability to survive, even thrive, in times of crisis.
By identifying any gaps or areas for improvement, better practices can be put into place. Now let’s take a look at how RAYVN can help any organization achieve set goals for optimal critical event management.
How RAYVN builds resilience
With RAYVN’s easy-to-use critical event management solution you operationalize business continuity and emergency response plans.
From the very start, you step up to the managed level of critical event management with the use of our intuitive solution.
A closer look at RAYVN’s integrated emergency management framework shows how the solution prompts you to define and stress test processes as well as self-assess and drive continuous improvements.
- PLAN: With RAYVN, it’s a quick start to build your incident templates, assign contacts and share plans with the relevant members of your emergency response network.
- PREPARE: Running drills and exercises enables you to test out the plans, check roles and responsibilities and tweak any tactics, as needed, to optimize your preparedness.
- RESPOND: RAYVN helps you mobilize personnel quickly, gain instant situational awareness and take coordinated action to manage any incident. Geo-location tools, managed resources and instant updates ensure that everyone can pull together in a crisis.
- RECOVER: Collaboration enables everyone across the emergency response network to normalize the situation. Update reports, which incorporate time-stamped logs, can be run in seconds for internal and external stakeholders. Next-of-kin services support human resilience.
- ASSESS & ADAPT: It’s easy to run any compliance, insurance or and internal audits to review the steps taken and optimize processes as needed for the future.
With the implementation of RAYVN, customers tell us that they improve their overall safety culture and risk readiness. RAYVN’s collaboration feature improves operational and organizational resilience with the ability to invite external partners to join the emergency response network and use the solution free-of-charge for more effective, coordinated critical event management. Safety audits, programmatic training programmes and coordination
improve through the use of the solution–such that critical event management capabilities mature and grow over time through deeper integration and optimization.
For many, the integration and optimization of critical event management occurs organically–just by using RAYVN. For others, deployment affords the opportunity to perform a gap analysis, set targets and design a custom-solution that supports organizational objectives and programmes for risk-management and resilience.
Overall, RAYVN provides a full suite of solution features to support any organization on the journey towards optimal risk-readiness, preparedness,
incident management and resilience.
Five Success Stories of Critical Event Management
Try RAYVN for free today
Our solution is so simple to use that we offer a free trial to get started with RAYVN.
Click here to try out our easy-to-use solution for secure, real-time critical event management.
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