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David Thomas, General Manager, ZoneSafe

David Thomas, General Manager, ZoneSafe 

Serious workplace accidents are disastrous for business, and responsible organisations should take all measures possible to avoid them. In the bid for enhanced safety at work, many companies invest in safety technology. However, the investment is often met with scepticism, resulting in questions and even suspicion around the reasons for the change. Successful implementation and adoption of any new safety technology requires careful consideration and clear purpose.

The Why

Communicating exactly why new technology is being introduced is essential. Everyone affected by the change must fully understand the reasoning behind the decision and the expected improvements it will make. When investing in safety technology, it’s crucial to identify which risks the system will specifically address.

Unfortunately, investment in safety often only happens after an incident has occurred. Whist it’s important to learn from incidents, taking a preventative approach to safety is always better than implementing solutions after someone has been seriously injured.

HSE figures show 138 workers were killed in work-related accidents in the UK in 2023/24. The most common causes of fatal accidents are consistently falls from height, being struck by a moving vehicle, and being struck by a moving object. One of the greatest threats to worker safety lies in workplace transport, mainly where vehicles and people work in close proximity. According to HSE figures, 25 people were killed from being struck by a moving vehicle in 23/24, and many more were seriously injured. Figures like these highlight serious risks in the workplace that must be addressed. 

Overcoming Implementation Challenges

When introducing new technology, several challenges typically arise. Lack of buy-in is one of the most common barriers. If users are unconvinced by the new system’s impact, they may fail to use it and/or adopt new rookie practices around it. It’s crucial to help everyone understand how the technology will impact their day-to-day activities and how it improves overall safety at work. Businesses should provide user-friendly information around implementation and the benefits for both the company and the workforce.

Resistance to change is a common issue. Sometimes, people like things the way they are and don’t see the need for change. Users often worry about disruption to their daily routines, especially if they feel the change will slow processes or increase workload.

There may also be fears around excessive personal data collection and over-surveillance of activities. When introducing a new system, reassuring the workforce of the company’s commitment to their safety and well-being is essential. For example, camera systems, proximity warning solutions and data analytics are often perceived as “big brother is watching” when in reality they are there to reduce the risk of accidents and improve safety. 

Infrastructure itself can pose a problem. Bringing in any new technology has the potential to upset existing IT and operational systems. It’s important to consider the impact before committing to a chosen product and examine what, if any, effect the introduction will have on existing systems.

Key Factors for Successful Adoption

  • Identify and understand the specific challenge or risk being addressed – clear motives for investment are essential. Research thoroughly to ensure the right solution is selected for the associated risk.
  • Communicate with the team. Ensure everyone knows why the new system is being implemented and what problem it will solve.
  • Provide training. Knowledge is power, and any new system will work best when those using it know its operation and can use it to its full potential.
  • Verify that the new solution will integrate successfully with existing systems – seamless integration with established systems is crucial to reduce the risk of failure.
  • Explore costs and ensure there are no hidden charges. These can significantly increase the overall investment, so clarify what is included early in the process.
  • Measure system success – reflect on how it has improved safety issues. 

Measuring Effectiveness

When investing in new safety technology, defined success metrics should be in place: 

  • Has there been a positive impact on safety?
  • Has there been a reduction in near-miss incidents, for example?
  • Have workers found the solution beneficial and easy to use?

Measuring success demonstrates real results and greatly supports adoption by providing evidence of the benefits. 

Successful adoption of workplace safety technology is much easier to achieve when a clear plan is in place. Communication to all involved is essential and will greatly improve understanding and crucially, buy in. Sadly, workplace accidents happen, but by taking a proactive approach to safety, accidents can be avoided. Safety technology has the power to transform workplace safety and a carefully considered plan with clear communication will greatly increase technology adoption. 

A former paddleboard tour company owner has admitted to gross negligence manslaughter following the deaths of four people during a tour in October 2021.

Paul O’Dwyer, Andrea Powell, Morgan Rogers, and Nicola Wheatley lost their lives while paddleboarding on the River Cleddau in Haverfordwest, Pembrokeshire. Nerys Bethan Lloyd, 39, a former police officer from Port Talbot, previously owned Salty Dog, the company that operated the tour. Four others survived the incident. The company has since been dissolved.

Appearing at Swansea Crown Court on Wednesday, Lloyd pleaded guilty to gross negligence manslaughter as well as an offence under the Health and Safety at Work Act. The case had faced previous delays due to legal aid issues. She remains on bail and will be sentenced in April.

Following the plea hearing, the Crown Prosecution Service (CPS) stated that the tour on 30 October 2021 went ahead despite warnings of heavy flooding and severe weather conditions. Prosecutors highlighted that the river was flowing rapidly, and the weir was in a highly dangerous state. Three participants were pulled over the Haverfordwest Town Weir and became trapped.

Paul O’Dwyer, an instructor on the tour, initially exited the river safely but re-entered the water to attempt a rescue. Tragically, all four victims drowned.

The CPS further revealed that Lloyd lacked the necessary qualifications to lead such a tour and that her planning and supervision were inadequate. The prosecution followed a joint investigation by Dyfed-Powys Police and the Health and Safety Executive (HSE).

Lisa Rose, a specialist prosecutor with the CPS Special Crime Division, described the incident as “an avoidable tragedy.”

“Despite checking the river conditions before the tour, Nerys Lloyd failed to inspect the weir,” she said.

“The majority of participants had little experience, and Lloyd was not qualified to lead a paddleboarding tour in such dangerous conditions.

“There was no safety briefing, no formal risk assessment, and participants were unaware they would have to navigate a weir. No exit strategies were provided.

“The final decision to proceed with the tour rested entirely with Lloyd, making her solely responsible for the events that unfolded.”

Rose expressed hope that the convictions would provide some measure of justice for the victims’ families and loved ones, adding that “our thoughts remain with them at this difficult time.”

At uvex, we believe everyone deserves properly fitting PPE for maximum protection, comfort and performance—regardless of gender. While a diverse range of PPE exists, many wearers and buyers are unaware of their options, and procurement departments may hesitate to order less common sizes, limiting access to properly fitting protective equipment. 

1. Hearing protection – ensuring a secure seal

Effective hearing protection depends on a secure seal, yet ear canal sizes vary. Women often have smaller ear canals, making standard earplugs less effective. This is a problem because ill-fitting earplugs can allow dangerous noise leakage, reduce protection and cause discomfort, leading to inconsistent use.

Oversized earplugs may not insert deeply enough, while undersized ones can seem comfortable but fail to block harmful noise. Traditional round plugs may not properly seal oval-shaped ear canals.

To address this, uvex offers earplugs with different size options including the uvex xact-fit range, designed to provide a secure and comfortable fit for different ear shapes.

 2. Safety eyewear – designed for real-world use

Well-fitted safety glasses and goggles protect against hazards while ensuring comfort and clarity. They should sit securely without pressure, pinching or slipping, fully cover the eyes, eyebrows and soft tissue, and provide an unobstructed field of vision.

The frame must sit snugly without eyelashes touching the lens, while the weight should be evenly distributed to prevent discomfort. A well-fitted pair should stay in place even when the wearer moves their head and especially when looking down.

With ISO standards reinforcing the importance of proper eyewear fit, uvex goes further by testing safety glasses under real-world conditions—including with SPF and makeup. This ensures that the formulations used do not affect the impact characteristics, clarity, anti-fog performance, or fit, guaranteeing reliable protection in any work environment.

 3. Footwear – engineered for womens needs

Safety footwear is about more than protection—it must provide comfort, support and the right anatomical fit. Womens feet often have narrower heels, different arch shapes, and varying instep heights, which standard safety footwear may not accommodate.

Many safety shoes and boots are simply downsized men’s designs, often resulting in poor support. However, uvex creates footwear using a mould that replicates the average female foot. With some styles starting at size 35 (UK 3) and the inclusion of ergonomic insoles,  this promotes a better overall fit, helps reduce fatigue, prevents foot-related injuries, and enhances long-term comfort.

Just like high-street shoes, sizing varies between brands, making professional fitting essential. The uvex tune-up board helps identify arch types, ensuring workers select the right support for their feet.

 4. Safety gloves – the right fit for protection and precision

We all know our shoe size—but what about our glove size? Gloves that are too large can reduce grip and dexterity, increasing the risk of accidents, while gloves that are too small can restrict movement and cause discomfort.

uvex gloves are ergonomically designed to mimic the natural contours of the hand, providing an instant, comfortable fit with no break-in period. Properly fitting gloves enhance control, safety and precision for fine motor tasks.

Not sure of your glove size? Download the uvex hand sizing chart here.

 5. PPE fit and comfort – no compromises

Proper PPE fit isnt just about comfort—its critical for safety. At uvex, we design high-performance PPE for a wide variety of body types and offer fit clinics where workers can trial different options with expert guidance. These sessions improve safety, reduce risk, and ensure PPE fits as intended.

Employers are legally required to provide properly fitting PPE. Getting involved in PPE trials can help identify the best solutions while establishing PPE champions in the workplace can promote awareness and ensure everyone has access to well-fitting protective products. At uvex, we are committed to ensuring PPE fits every wearer properly so that no one has to compromise.

Chemstore UK, the hazardous materials expert, has partnered with a leading UK university to install a state-of-the-art external chemical storage unit, ensuring improved safety, compliance, and seamless integration within its new Physics, Engineering, and Computer Science building.

Innovative approach to chemical storage

Rather than following the university’s initial User Requirement Specification (URS), which outlined three separate fire-rated storage units, Chemstore proposed a more efficient alternative: a single, bespoke segregated unit. This solution maintained the required segregation while significantly reducing costs and enhancing the buildings aesthetics.

The fully bunded, pre-fabricated unit features a 1,000-litre containment capacity, safeguarding the environment while complying with strict ATEX-rated safety regulations. Equipped with advanced ventilation, fire detection, and gas/vapour alarms, the unit integrates seamlessly with the Universitys Building Management System (BMS) and fire alarm network.

Designed for safety, efficiency, and accessibility

Prioritising safety, the unit incorporates 90-minute fire-rated construction, anti-static grounding, and lightning protection. Accessibility and efficiency were also key considerations, with adjustable shelving, pedestrian and trolley-friendly ramps, and a secure ATEX-rated access control system. Additionally, each room is equipped with an intrinsically safe refrigerator to maintain precise chemical storage temperatures without compromising safety. To ensure uninterrupted operation, the units are frost-protected and include power outlets, while a dedicated storage space keeps safety documentation readily accessible.

Thanks to Chemstores expertise, the University now benefits from a highly efficient, fully compliant chemical storage system that enhances safety for staff, students, and the environment.

Setting the standard for chemical storage in education

This project underscores Chemstores ability to provide cutting-edge, compliant, and customised chemical storage solutions for educational institutions. By integrating advanced safety features with smart system connectivity, Chemstore is helping universities create safer, more efficient research and learning environments.

New Technology Transforms Workplace Safety by Automating Identification of Potential Serious Injury and Fatality (SIF) Incidents

Benchmark Gensuite, a leading provider of enterprise-scale EHS and Sustainability software solutions, today announced a new patent for its Potentially Serious Incident (PSI) AI Advisor. This innovative technology utilizes advanced natural language processing (NLP) and AI to automatically extract, elevate, and summarize key details from incident reports and safety observations, empowering EHS teams to proactively mitigate risks and prevent serious injuries and fatalities (SIFs).

“Our PSI AI Advisor streamlines that process by structuring and automating the analysis so teams can focus on prevention rather than paperwork. It realizes the AI promise of breaking down large, complex EHS data streams and delivering critical, actionable insights.”

Tracking and addressing SIFs is a major challenge for many organizations. Incident reports are often complex, unstructured, and siloed across systems, making it difficult for EHS teams to identify high-risk precursors and take timely action.

“The identification and classification of SIFs can be a slow, manual process requiring extensive precursor tracing,” said lead inventor and Chief Customer Officer Natasha Porter. “Our PSI AI Advisor streamlines that process by structuring and automating the analysis so teams can focus on prevention rather than paperwork. It realizes the AI promise of breaking down large, complex EHS data streams and delivering critical, actionable insights.”

Built on the Benchmark Gensuite Data Ocean™, a knowledge base of over 77,000 verified, publicly available serious injury and fatality records, PSI AI Advisor enhances traditional risk and incident evaluation with machine learning technology that can prioritize activities demonstrating the greatest potential to lead to a more severe incident.

HEICO, a Benchmark Gensuite customer, rapidly deployed PSI AI Advisor and by operationalizing the insights programmatically, experienced a significant reduction in both the frequency and severity of workplace incidents across its facilities, ultimately helping to reduce workers’ compensation costs by 60%.

Key benefits of the PSI AI Advisor include:

  • Enhanced Incident Reporting: Captures and organizes critical incident details in real-time, ensuring reports are thorough and actionable.
  • AI-Driven Risk Detection: Analyzes historical safety data to identify emerging patterns and potential hazards, helping organizations proactively address hidden risks.
  • Automated Alerts and Analytics: Provides users with real-time alerts on serious incident precursors and comprehensive safety analytics dashboards to support rapid response.

This patent reinforces Benchmark Gensuite’s commitment to providing EHS leaders with practical AI tools that enhance workplace safety. The PSI AI Advisor seamlessly integrates with Benchmark Gensuite’s broader suite of EHS and sustainability management solutions, processing organization-wide data for injuries, incidents, near misses, concerns, and safety observations logged across the platform.

To learn more about how the PSI AI Advisor can transform your organization’s approach to workplace safety visit: https://benchmarkgensuite.com/app/psi-advisor-safety-software/.

About Benchmark Gensuite

Benchmark Gensuite® is a pioneer in AI for environmental health and safety (EHS) and enables companies to implement cross-functional digital management systems for EHS and Sustainability Reporting through a unified, AI-integrated platform—locally, globally, and across diverse operating profiles.

With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark Gensuite® platform has helped companies worldwide manage EHS, Sustainability Quality Operational Risk and Compliance Product Stewardship, and Supply Chain Risks for over two decades and now organically integrated with cutting-edge ESG disclosure reporting and management solutions. Join over 3 million users that trust Benchmark Gensuite® with their EHS software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation. For more information, visit benchmarkgensuite.com.

An indoor ski centre has been fined £100,000 following the tragic death of 12-year-old Louis Watkiss at the SnowDome in Tamworth, Staffordshire.

Photo courtesy of the family

Louis, from Sutton Coldfield, was fatally injured on 24 September 2021 while attending a tobogganing party with friends. He collided with a member of staff conducting a slope walk and suffered fatal head injuries.

Following an investigation, the Health and Safety Executive (HSE) found SnowDome Limited had breached health and safety regulations. The company pleaded guilty and was sentenced at Telford Magistrates’ Court, where it was also ordered to pay a £2,000 victim surcharge and £14,534.20 in costs.

Louis’ father, Chris Watkiss, criticised the fine as “ridiculous” and said it did not reflect the loss of a child’s life. He described the justice system as “flawed in so many ways.”

His mother, Natalie Watkiss, spoke of the devastating impact on their family, particularly Louis’ younger sibling, who struggles to comprehend the tragedy.

The HSE investigation concluded that SnowDome Limited had failed to adequately assess and control the risks associated with tobogganing, putting customers at risk. It found the company had not fully considered all individuals who might be on the slope during activities.

Nathan Cook, senior enforcement lawyer for HSE, stated that Louis’ death could have been prevented with proper risk assessments and controls. He urged other venues to ensure safety measures are robust and effective.

In a statement, SnowDome directors expressed their deep remorse, saying, “Louis should have returned safely to his family. The fact that he didn’t is something for which we will be forever remorseful.”

“We know we can never change what has happened, and this heartbreaking knowledge is why we have always accepted full responsibility for this terrible tragedy.”

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